Helping a team in an impossible situation, a Scrum Master story – Scrum Master Toolbox Podcast

Content By scrum-master-toolbox .org

Rob joined this company at the tail end of this team’s story. As Rob entered the organization, he understood that the organization was still stuck in the “old world”. The company had fired many of the people who had developed the legacy app that the team was trying hard to maintain. On top of that, there were many things going wrong at this organization. What could Rob do to help this team? Listen in, to learn about what we, as Scrum Masters, can do in very difficult situations, when everything seems to be going wrong for the team. 

In this segment, we refer to Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness by Laloux, and Drive: The Surprising Truth About What Motivates Us by Daniel Pink.

Featured Book of the Week: Two surprising recommendations

Rob leaves us with two surprising recommendations that are worth an listen, to understand why he recommends these books. The first book, a book about the full complexity of human behavior and change aversion is The Bible. As Rob puts it: “it’s about human behavior”. The second recommendation, no less surprising is The Hitchhiker’s Guide to the Galaxy, a book that helped Rob understand storytelling and how a story can crystalize the direction for a team.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!


About Rob Cooper

Rob is a Lead Agile Coach at Sainsbury’s, focusing on how the whole business uses Agility. Rob is an experienced Agile Coach at Enterprise, leadership, and team levels. In this career, he worked with change in organizations using a range of frameworks, including Scrum, Kanban, SAFe & LeSS approaches. He’s experienced in program & Project Management and has helped multiple teams transition from waterfall to Agile. 

You can link with Rob Cooper on LinkedIn.

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