ServiceNow Shifts to Single Unified Agent

Content By Devops .com ServiceNow today unveiled an Agent Client Collector (ACC) that makes it possible for IT teams to capture data from software, hardware and cloud infrastructure. Jeff Hausman, vice president and general manager for IT operations management at ServiceNow, said this unified agent...

ServiceNow Adds Low-Code Tool to Platform

Content By Devops .com ServiceNow today made available an update, dubbed Quebec, to its Now platform that adds a set of low-code application development tools. Marcus Torres, general manager for IntegrationHub and vice president of platform product management at ServiceNow, said the Creator Workflows tool...

How to Eliminate Incident Inefficiencies

Content By Devops .com In today’s complex, dynamic IT environments, the proliferation of disparate IT Ops, NOC, DevOps and SRE teams and tools is a given – and usually considered a necessity. This leads to the inevitable truth that when an incident happens, often the...