vacations Incident management Resolution for Remote Teams

SRE’s Guide to Pragmatic Incident Response

Content By Devops .com In my past experience as an SRE, I learned some valuable lessons about how to respond to and learn from incidents. If you want the TL;DR, I’ll summarize them here: Declare and run retros for the small incidents. It’s less stressful, and...

The Future of IT: Smart Tools, Intelligent Technology

Content By Devops .com In the last few years, the lines between information technology and development have been blurred. Developers need to know about infrastructure, and administrators need to know how to code. Advances like containerization, orchestration, continuous integration and infrastructure-as-code (IaC) happened in tandem...

SLOs observability

How ESM Enables Digital Transformation

Content By Devops .com The pandemic has forced organizations of all sizes to overcome colossal challenges and embrace flux. We’ve all heard stories about businesses having to adopt a new communication tool and train staff overnight, but that’s just the tip of the iceberg. Many...

vacations Incident management Resolution for Remote Teams

Why You Should Embrace Incidents and Ditch MTTR

Content By Devops .com The cliché is that everyone in IT hates incidents, and the natural reaction when assembling incident response metrics is to look for numbers that you can lower over time. Fewer incidents and shorter incident response times must be better, we think....

Fast Object Storage Key to Backup and DR Strategy

Content By Devops .com The massive shift to remote work necessitated by the COVID-19 pandemic kickstarted many companies’ digital transformation. While this transition had already begun for most organizations, the pandemic sped up the timeline. These events also had an impact on how storage and...

Why Developers Should Care About Resilience

Content By Devops .com Recently, a friend reminded me of a joke we used to have when we were both developers at a huge software corporation (we won’t mention names, but back when printers were a thing, you probably owned one of theirs). We didn’t...

How to Eliminate Incident Inefficiencies

Content By Devops .com In today’s complex, dynamic IT environments, the proliferation of disparate IT Ops, NOC, DevOps and SRE teams and tools is a given – and usually considered a necessity. This leads to the inevitable truth that when an incident happens, often the...

Top 4 Challenges for Developer Teams in 2021

Content By Devops .com As remote work continues into 2021, developer teams are still navigating the new landscape for working across distributed teams and how this new way of working affects product delivery. In particular, there are several key challenges that every developer must face...